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Care Packages for Your Customers

ebook

CARE to build a customer-focused company!

Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes

  • Self-assessments, brainstorming exercises, checklists, and worksheets
  • Real-life examples of how companies create enhanced customer experiences
  • Helpful "how-to" tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance
  • Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening

  • Expand title description text
    Publisher: McGraw Hill LLC Edition: 1

    Kindle Book

    • Release date: October 17, 2007

    OverDrive Read

    • ISBN: 9780071509480
    • Release date: October 17, 2007

    PDF ebook

    • ISBN: 9780071509480
    • File size: 3218 KB
    • Release date: October 17, 2007

    Formats

    Kindle Book
    OverDrive Read
    PDF ebook
    Kindle restrictions

    subjects

    Business Nonfiction

    Languages

    English

    CARE to build a customer-focused company!

    Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes

  • Self-assessments, brainstorming exercises, checklists, and worksheets
  • Real-life examples of how companies create enhanced customer experiences
  • Helpful "how-to" tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance
  • Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening

  • Expand title description text